Privacy Policy
Last Updated: September 3, 2026
This Privacy Policy describes the policies and procedures of BUCKEYE CONTAINER CARRIERS LLC (“Company,” “We,” “Us,” or “Our”) regarding the collection, use, disclosure, and protection of information when you visit or use our website, purchase products or services from us, submit information through our forms, communicate with us by telephone, email, or text message, or otherwise interact with our services.
Our website is available at:
https://www.buckeyecontainercarriers.com
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. Company Information
BUCKEYE CONTAINER CARRIERS LLC
133 E HIGH ST
CIRCLEVILLE, OHIO 43113
United States
Phone: +1 (614) 796-4055
Website: https://www.buckeyecontainercarriers.com
2. Information We Collect
We may collect information that you voluntarily provide to us, information collected automatically when you use our website, and information associated with purchases made through our online store.
Personal Information
Depending on how you interact with us, we may collect:
First and last name
Email address
Telephone or mobile phone number
Billing address
Shipping address
City, state, ZIP/postal code
Account login information
Information submitted through contact forms, quote requests, service requests, or other forms
Information related to products or services purchased or requested
Order and transaction information
Communications and correspondence you have with us
Information you voluntarily provide to us
Payment Information
When you make a purchase through our online store, payment information may be collected and processed by our payment processing providers.
We do not intentionally collect or store complete payment card numbers, security codes, or other sensitive payment credentials on our own servers when those functions are handled by third-party payment processors.
Payment processors may collect and process payment information according to their own privacy policies and terms.
Usage and Device Information
When you visit our website, certain information may automatically be collected, including:
Internet Protocol (IP) address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website
Time spent on pages
Device identifiers
General geographic information derived from your IP address
Other diagnostic and website usage information
3. Information Collected Through Our Online Store
Our website uses WooCommerce to provide online shopping and e-commerce functionality.
When you place an order, create an account, or otherwise interact with our online store, we may collect information necessary to process and fulfill your order, including your name, billing and shipping address, email address, telephone number, order details, products purchased, and other information necessary to complete the transaction.
We may use this information to:
Process and fulfill orders
Process payments
Deliver products
Provide order confirmations and updates
Provide customer service
Communicate regarding an order or transaction
Handle returns, refunds, exchanges, or other order-related matters
Prevent fraud and protect the security of our store
Maintain appropriate business and transaction records
Comply with legal and tax requirements
Improve our products, services, and online store
Information necessary to complete a transaction may be shared with service providers involved in processing payments, fulfilling orders, shipping products, providing website hosting, preventing fraud, providing customer support, or otherwise operating the online store.
We do not sell customer payment information.
WooCommerce may use cookies and other technologies necessary for shopping-cart functionality, checkout, account functionality, and other features of the online store.
4. Accounts
If you create an account on our website, we may collect information necessary to create and maintain your account.
You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.
You may be able to access, update, or delete certain account information through your account settings.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate our website, provide functionality, remember preferences, maintain shopping-cart and checkout functionality, analyze website usage, and improve our services.
Cookies may include:
Essential Cookies
These cookies are necessary for the website to function properly. They may support website security, account functionality, shopping-cart functionality, checkout functionality, and other essential website features.
Functionality Cookies
These cookies allow the website to remember choices you make and provide enhanced functionality.
Analytics Cookies
We may use analytics technologies to understand how visitors use our website, including which pages are visited and how visitors interact with our website.
Marketing or Advertising Technologies
Where applicable, we may use advertising, remarketing, pixels, tags, or similar technologies to help us understand the effectiveness of our marketing or provide relevant advertising.
You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website, including shopping-cart or checkout functionality.
6. How We Use Your Personal Information
We may use Personal Information for the following purposes:
To provide, operate, maintain, and improve our website and services
To create and manage customer accounts
To process and fulfill purchases and orders
To process payments
To ship products and provide order-related services
To respond to questions, requests, and customer-service inquiries
To provide quotes or information requested by you
To communicate with you regarding products, services, orders, or requests
To send transactional or service-related communications
To send marketing communications where permitted by applicable law and where you have provided the required consent
To send SMS/text messages when you have specifically opted in to receive them
To prevent fraud, abuse, and unauthorized activity
To maintain website and information security
To analyze website usage and improve our website, products, services, and marketing
To comply with applicable laws, regulations, legal processes, and governmental requests
To enforce our agreements and policies
To protect the rights, property, safety, and security of the Company, our customers, and others
To perform other legitimate business purposes consistent with your relationship with us
7. SMS/Text Messaging and Mobile Communications
If you voluntarily provide your mobile telephone number and separately consent to receive SMS/text messages from us, we may use your mobile number to send the types of messages described at the time of your opt-in.
Depending on the consent you provide, messages may include:
Customer-service communications
Order or service updates
Appointment or scheduling information
Important account or transaction information
Service-related notifications
Promotional messages, special offers, or other marketing communications
Message frequency may vary. Message and data rates may apply.
You are not required to consent to receive marketing text messages as a condition of purchasing any products or services.
Where applicable, marketing SMS consent and non-marketing/service SMS consent are collected separately.
You may withdraw your consent to SMS messages at any time by replying STOP to a message. You may reply HELP for assistance.
Opting out of marketing text messages will not necessarily prevent us from sending essential communications through other channels when those communications are necessary to complete a transaction, provide a service, or comply with legal obligations.
Mobile Information and SMS Consent Data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, lease, or exchange SMS/text messaging consent or mobile opt-in information for marketing purposes.
Your decision to provide SMS consent is separate from your decision to provide a telephone number. Providing a telephone number does not by itself constitute consent to receive SMS marketing messages.
SMS/text messaging consent is not a condition of purchasing goods or services from us.
8. Email and Other Electronic Communications
If you provide your email address, we may use it to communicate with you about orders, requests, accounts, services, customer support, or other transactions.
Where permitted by applicable law, we may also send promotional or marketing communications. You may unsubscribe from promotional email communications by using the unsubscribe mechanism included in those communications.
Unsubscribing from marketing communications does not necessarily prevent us from sending transactional or service-related communications that are necessary to complete an order, provide a requested service, or otherwise communicate with you regarding an existing business relationship.
9. How We Share Personal Information
We may share Personal Information with service providers and other parties when reasonably necessary to operate our business and provide services to you.
These parties may include providers involved in:
Website hosting and infrastructure
E-commerce and WooCommerce functionality
Payment processing
Shipping and fulfillment
Customer service
Fraud prevention and security
Website analytics
Email delivery
SMS/text messaging services
Information technology
Website maintenance
Professional, legal, accounting, or compliance services
Service providers are permitted to use information only as reasonably necessary to provide services to us or as otherwise permitted by applicable law.
We may also disclose information:
When required by law
In response to valid legal process or governmental requests
To protect our rights, property, or safety
To prevent or investigate fraud, abuse, or illegal activity
To enforce our agreements and policies
In connection with a merger, acquisition, reorganization, financing, bankruptcy, sale of assets, or similar business transaction
We do not sell or purchase leads, and we do not sell or purchase SMS/text messaging consent.
We do not share SMS/text messaging opt-in data or consent with third parties for their own marketing purposes.
10. Business Transactions
If the Company is involved in a merger, acquisition, financing, restructuring, reorganization, sale of assets, bankruptcy, or similar transaction, Personal Information may be transferred as part of that transaction.
Where required by applicable law, we will provide notice regarding material changes in how Personal Information is handled.
11. Data Retention
We retain Personal Information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide our products and services
Complete and document transactions
Maintain business and accounting records
Resolve disputes
Prevent fraud
Enforce agreements
Comply with legal, tax, accounting, and regulatory obligations
Different categories of information may be retained for different periods depending on the purpose for which the information was collected and applicable legal requirements.
12. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect Personal Information against unauthorized access, use, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee the absolute security of Personal Information.
13. Your Privacy Rights and Choices
Depending on where you live and applicable law, you may have certain rights regarding your Personal Information, which may include the right to:
Request access to Personal Information we maintain about you
Request correction of inaccurate Personal Information
Request deletion of Personal Information, subject to applicable exceptions
Request information about how your Personal Information is collected or used
Opt out of certain marketing communications
Withdraw consent where processing is based on consent
Exercise applicable rights relating to certain forms of targeted advertising or data sharing
To request access, correction, deletion, or other privacy-related assistance, contact us using the information in the Contact Us section below.
We may need to verify your identity before completing certain requests.
We may retain certain information when required or permitted by law, including information necessary to complete transactions, comply with legal obligations, prevent fraud, resolve disputes, or enforce agreements.
14. Your Communication Preferences
You may control certain communications from us by:
Unsubscribing from marketing emails
Replying STOP to SMS/text messages
Contacting us directly regarding your communication preferences
If you opt out of marketing communications, we may still send transactional, account, order, security, or other service-related communications when reasonably necessary.
15. Children’s Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect Personal Information from children under 13 without legally required parental consent.
If we become aware that we have collected Personal Information from a child under 13 in circumstances where parental consent was required, we will take reasonable steps to delete that information.
16. Third-Party Websites and Services
Our website may contain links to third-party websites, services, payment processors, social media platforms, or other websites that are not operated or controlled by us.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We encourage you to review the privacy policies of any third-party website or service you use.
17. International Data Transfers
Your information may be processed and stored in the United States or other locations where our service providers operate.
Data protection laws may differ between jurisdictions. By using our website or providing information to us, you understand that your information may be processed in jurisdictions outside your state or country, subject to applicable legal requirements.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, legal requirements, or privacy practices.
When we make changes, we will update the Last Updated date at the top of this Privacy Policy.
If required by applicable law, we may also provide additional notice regarding material changes.
We encourage you to periodically review this Privacy Policy.
19. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your Personal Information, you may contact us:
BUCKEYE CONTAINER CARRIERS LLC
133 E HIGH ST
CIRCLEVILLE, OHIO 43113
United States
Phone: +1 (614) 796-4055
Website: https://www.buckeyecontainercarriers.com
Privacy Policy: https://www.buckeyecontainercarriers.com/privacy-policy/